Q&A

Why did my loan application fail?

• Firstly, you need to meet our credit requirements.

• Secondly, there will be more requirements based on your specific loan type.

• Our approval result has been carefully considered. If your application is rejected, please try to improve your credit score and try again after the specified time.

How long will it take to receive the loan amount?

• Once your loan is approved by risk control, the funds will usually be paid within 48 hours, depending on the payment method you choose.

What are the repayment deadlines?

• The repayment period may vary slightly depending on the amount and type of loan.

• Our app provides clear repayment time annotations and supports you to make repayment operations through multiple channels.

What if I do not have enough money to repay on time?

• Relax your mind, there is no need to be too nervous. We support users to apply for deferred repayment.

• After applying for an extension, you only need to pay the extension service fee to extend the loan term and postpone the repayment time.

• But you still need to make the repayment within the postponed deadline.